Hassle-Free Process
How to Claim
Our claim process is designed to be as easy as possible so you can focus on what matters most: your pet's recovery.
Tell us what happened
Complete our simple online form, providing as much detail about your pet's condition or the accident as possible.
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Upload Vet Invoices
Simply take a photo or upload clear, legible digital invoices from your veterinarian.
Confirmation
Check your email inbox for a confirmation from us. We'll let you know your claim is safe in our hands.
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Review & Verify
Our friendly consultants will review the details and may call you to verify specifics for a faster payout.
Boom! Paid.
Once approved, your claim is typically paid directly into your account within 5 working days.
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Have more questions?
If you need help with a specific claim or want to track an existing one, our team is standing by to help.